Frequently Asked Questions

Counseling is a collaborative relationship between you and a professional who is trained to help you identify goals and develop potential solutions to reduce emotional pain, improve relationships, strengthen interpersonal skills, address mental health concerns, and support you in the challenging work of changing. here

At this time, Apollo Counseling has two Licensed Professional Counselors that are in network with Blue Cross Blue Shield directly for services. For our Associate Licensed Counselors and all other insurances, clients will be responsible for payment of service fees. For the insurances Apollo is considered out of network with you may be able to use your benefits for reimbursement. By utilizing direct payment for services, your counselor is better able to address your direct concerns without being constrained by the session limits, regulations, and billing codes enforced by managed care. Additionally, limiting third party involvement improves confidentiality and privacy for your care. Superbills are available upon request and can be used for you to file your own claims with your insurance provider to obtain reimbursement. Please contact us for more information.

After contacting Apollo Counseling to discuss receiving services, you will be invited to create a Client Portal Account through Theranest. You will need to verify your account with a valid email, and then you will be able to begin completing the necessary documentation required before your first session. This documentation includes items such as a Notice of Privacy Practices for HIPAA compliance, Informed Consent Forms, and other various policies, procedures, and authorizations you will need. Please be sure to be as thorough as possible when filling out your Client Portal Account and intake documentation! If you have any questions or concerns during this process, please contact us for guidance. After all required documentation is complete, you will be able to discuss scheduling a date and time for your intake appointment with your therapist.

Individual counseling sessions are $140 for 50 minute appointments with a LPC, and $120 with an ALC. Couples and family counseling sessions are $175 for intake and $150 for subsequent appointments.

Generally, Apollo Counseling is open for appointments from 9 AM until 6 PM Monday-Friday. However, there may be special circumstances that will allow for “after-hours” or weekend appointments.

Appointments will be 50 minutes long. However, your initial intake appointment may be up to 75 minutes in order to develop rapport and allow the counselor to get an understanding of what support will look like for you.

Absolutely. Counselors protect the confidential information of prospective and current clients. Counselors disclose information only with appropriate consent or with sound legal or ethical justification. The general requirement that counselors keep information confidential does not apply when disclosure is required to protect clients or identified others from serious and foreseeable harm or when legal requirements demand that confidential information must be revealed. More information about confidentiality is provided in the Notice of Privacy Practices and Informed Consent documentation.

Mental health care varies greatly for each individual depending on severity of symptoms, available supports, and the individuals’ own efforts outside of the counseling office. In order to provide the best care, each client will need to determine the frequency and duration of services needed with their therapist. Generally, you can expect to have weekly or biweekly appointments for at least 10 sessions and then continued as needed.